Benefits of Our Collision Repair Philosophy
BENEFITS TO COMPANY
Customer retention through service and quality, not price reduction
Less risk of customer loss because of poor facility image or lack of professionalism
Professional handling of our shared customers, honest appraisals of damage
Quality control during entire process, quick response to any concerns, and first class repairs
A calming effect of the entire "repair and accident experience" from the customers point-of-view
Priority treatment during the entire repair process
Two locations for customer convenience
Reduced costs from a business standpoint. More timely repairs, resulting in reduced rental costs, elimination of delays due to mis-trust
Ability to market us as an increased value to your customers, which results in increased sales and value distinction of the value of their policy
An informal partnership with a facility that has a vested interest in the satisfaction of our 'shared customer'
Ability to market this relationship directly to our 'shared customer', essentially shaping the 'shared customers' expectations before any need arises
BENEFITS TO CUSTOMER
Our technicians and facility have achieved I-CAR Gold Class Status
Hassle free repair experience
Exceptional time saver from their experience, thereby reducing stress, worry, and increasing their level of trust
No need to worry about getting three estimates of face any other unnecessary delays during the repair process
Nationwide Warranty available at other "ASA", Automotive Service Association, facility across the nation
Improved perception of the value they have received from you, the agent, the insurance carrier, and the collision repair facility
Customers realize that they have received value for the premium dollars they have spent.
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